Privacy Policy

Effective October 21, 2026. This policy explains what Metro Lock & Safe, with shops in Omaha, Nebraska and Des Moines, Iowa ("we") collects through metrolocksmith.com, how we use it, and the choices you have.

What we collect

What you send us. When you fill out a form we receive what you type: usually your name, phone number, email address, the service you need, your area and your message.
Calls and emails. If you call or email us, we see your phone number or email address and what you tell us.
How the site is used. Google Analytics tells us which pages are visited, roughly where visitors are, what device and browser they use and which site sent them. It uses cookies; see our Cookie Policy.
Spam protection. With each form message we keep the time it was sent, your IP address and your browser type, so we can tell real requests from automated spam.

How we use it

To answer your request, give you an estimate, schedule and do the work, and follow up.
To keep the site working, block spam and fix problems.
To understand which pages help customers, and improve them.

Who sees it

We do not sell or rent your information. Your form message is stored on this website and emailed to the Metro Lock & Safe shop that serves your area. We use service providers to run the business online: our website host, our email delivery service, and Google (Analytics and the maps on this site). They handle information for us under their own privacy terms. We may share information if the law requires it.

How long we keep it

We keep form messages for as long as we need them to serve you and keep our business records. Messages our spam checks hold back are deleted automatically after 30 days.

Your choices

You can ask us what we have about you, ask us to correct it, or ask us to delete it. Call us or send a message through the contact form.
You can block or delete cookies in your browser settings. Google offers a browser add-on that opts you out of Google Analytics: tools.google.com/dlpage/gaoptout.
Links to Facebook, Instagram and Google open those services, which have their own privacy policies.

Children

This site is for adults arranging locksmith services. We do not knowingly collect information from children under 13.

Security

We use HTTPS on every page and limit who can see form messages. No website can promise perfect security, so please do not send payment card numbers or passwords through our forms.

Changes

If we change this policy we will update the date at the top of this page.

Questions about this page: call Omaha 402-201-2226 or Des Moines 515-707-3548, or send us a message through the contact form on this website.